01
Materials
The Lifetime Warranty covers manufacturing defects and construction failures. If a seam fails, a zipper breaks under normal use, or a component fails because of how it was made, we will repair or replace the product.
Person Built® Promise
LifetimeWarranty
At SPC/LST, we build products to last. Every product is backed by our Lifetime Warranty. No expiration. No registration. No fine print designed to get out of it.
Built Rightthe First Time.
We've spent decades designing and manufacturing bags and apparel, and we know the difference between something built well and something built to be replaced. Most products today are made for a season, not a lifetime.
We take a different approach.
We use the best materials available and construction methods designed for durability. Every detail matters, even the ones you'll never see. The reality is that no garment can truly last forever. But our goal is simple: build products that last as long as possible, and stand behind them if they don't.
Because Products Should Be Built Right The First Time.
Warranty Details
The Lifetime Warranty covers manufacturing defects and construction failures. If a seam fails, a zipper breaks under normal use, or a component fails because of how it was made, we will repair or replace the product.
02
Construction
Seam failure, stitching separation, bonding defects. Every stitch point is engineered to hold. If it doesn't, we make it right.
03
Hardware
Zippers, buckles, snaps, velcro, and attachment points. If a component fails through normal wear, it's covered.
04
Defects
Manufacturing defects of any kind. If something left our hands wrong, we own it. Full stop.
How to submit a claim
01
Reach Out
Contact us at hello@spclst.com with your order number (if available), a short description of the issue, and a few photos of the product.
02
We Review
We aim to respond to all warranty inquiries within 2 to 3 business days. We'll confirm coverage and walk you through next steps from there.
03
Repair or Replace
We repair it if we can. Replace it if we can't. If the original product is discontinued, we will work with you to find the best available replacement or equivalent solution.
Do I need to register my product?
No. Every SPC/LST product is covered from the date of purchase. No registration, no account required.
Does the warranty transfer to a new owner?
Yes. The warranty follows the product, not the original purchaser.
How long does the process take?
We aim to respond to all warranty inquiries within 2 to 3 business days. Resolution time will vary depending on whether repair or replacement is the right path.
What if my product is discontinued?
If the original product is no longer available, we will work with you to find the best available replacement or equivalent solution.
What does the warranty cover?
Manufacturing defects and construction failures. If a seam fails, a zipper breaks under normal use, or a component fails because of how it was made, we will repair or replace the product.
Can I get a repair instead of a replacement?
Whenever possible, we repair first. We'd rather keep your original product in service than replace it. That's what Person Built means.